Privacy Policy

Privacy Policy (Personal Data Protection)

MHY-JAPAN Co., Ltd. (the Company) recognizes the importance of protecting its customers’ personal data and, in fulfillment of this responsibility, establishes this Privacy Policy, committing to the proper management and protection of such data.

1. About the Collection of Personal Data

The Company will collect customers’ personal data only through lawful and appropriate means. The information requested will be limited solely to what is necessary to fulfill the stated purposes.

2. Purpose of Use of Personal Data

The personal data collected will be used solely for the following purposes:

  1. Responding to customer inquiries and requests.
  2. Provision of services and operational management.
  3. Sending notifications and relevant information.
  4. Improvement and development of products and services.
  5. Compliance with legal and regulatory obligations.

3. Disclosure of Personal Data to Third Parties

The Company will not disclose or provide personal data to third parties, except in the following cases:

  1. When the customer has given their explicit consent.
  2. When disclosure is required by law.
  3. When, for operational reasons, it is necessary to share the data with external providers (such as courier companies or payment services), and always within the strictly necessary scope for the execution of the service.

4. Management of Personal Data

The Company will take the necessary security measures to prevent unauthorized access, loss, alteration, or disclosure of personal data. Additionally, proper training and supervision will be provided to the personnel responsible for handling such information.

5. Requests for Access, Correction, or Deletion of Data

If the data subject requests access, correction, or deletion of their information, the Company will proceed in accordance with the established guidelines, after verifying the identity, and within a reasonable timeframe.

6. Use of Cookies

In order to enhance the user experience on the website, the Company may use cookies. The customer has the option to configure their browser to reject the use of cookies if desired.

7. Regulatory Compliance and Continuous Improvement

The Company is committed to complying with current regulations regarding personal data protection and to continuously reviewing and improving this policy based on relevant legal and social changes.

8. Contact for Inquiries

For any questions or inquiries related to the management of personal data, please contact us using the following contact information:

MHY-JAPAN Co., Ltd.
Address: 〒326-0842 Tochigi Ken Ashikaga Shi Imafuku Cho 250-3
Phone: 070-9036-0428
Email: mail@mhy-japan.com

Effective Date: April 1, 2015
Last Updated: April 1, 2025